concierge supervisor resume

Cultivated loyal client relationships by providing a high level of customer service including making travel arrangements, restaurant reservations, and addressing all concerns in a timely and professional manner. Be sure to … Concierge Supervisor, 01/2013 to 01/2016 FIRST SERVICE RESIDENTIAL, HABOUR HOUSE – Harbor, FL. Hotel Concierge Resume Examples. Create a Resume in Minutes with Professional Resume Templates. A Concierge assists customers in various establishments such as apartments, hotels, and office buildings. Work Experience. ), Maintain cooperative relationship with the Guest Services staff at Bretton Woods to ensure consistent guest service/relations throughout the resort, Other tasks as assigned by Guest Services Manager or other applicable managers, Ensure that our incoming guests are contacted prior to arrival to schedule services, dining, activities, and general resort amenities using our Central Amenities Reservations program (CAR), Communicate with our Reservations Manager regarding booking levels to ensure that CAR is using the most up to date house counts and marketing bulletins to ensure a memorable and seamless stay with us, Work closely with our Resort Vendors (ie. The Guide To Resume Tailoring. Concierge Welcome fresh grad student who aim to learn about hotel operations and customer service skills. This concierge job description sample provides the perfect format for a posting that will attract the best candidates to your company. directions, dining options, etc. Also, convey the value they would benefit if you are granted the job. Apply to Front Desk Manager, Guest Service Agent, Call Center Supervisor and more! Ensures that all guests requests are processed and recorded in Go Concierge including health spa, golf, restaurant, travel and other miscellaneous service requests, Informs the Concierge Assistant Manager of all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions, Supervises the Concierge team during the shift and takes responsibility for the Concierge function in the absence of Concierge management, Adherence to the Company’s status quo third party representation philosophy, Compliance with company polices, legal requirements, Provide input into and executes the development, implementation, and measurement of guest service standards consistent with the Company’s Standards and brand attributes, Keeps the Director or Manager informed on all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions, Complete the opening and closing shift checklist on a daily basis, Notifies Manager/or Security of all unusual events, circumstances, missing items, or alleged thefts, Ensures all established standards of professionalism and protocol are being practiced by all staff, Maintains all departmental assets including equipment repairs and maintenance and ensures all departmental areas (FOH and BOH) are maintained, clean, and organized, Ensure all established standards of professionalism and protocol are being practiced by all Concierge staff, Communicate with the Concierge Manager to ensure a consistent delivery of service is being offered to guests, Assist the Concierge Manager with team development and training, Perform various administrative tasks assigned by the Concierge Manager and work directly with guests as a Concierge when volumes warrant, Prepare and distribute reports as requested by management to various departments, Ensure guest’s preferences are met and amenities are provided, Coordinate delivery of requested amenities and floral orders through the Bell Desk or Room Service, Able to speak Spanish or communicate in other languages, Current Notary Public designation and rights, Welcome our guests and partner collaboratively with the hotel team to ensure that we deliver our vision and mission to be the most hospitable company in the world, Maintain a sound knowledge of local events and industry trends, network with local tourist organsiations, Oversee the management of guest luggage, mail and taxi services, Maintain the Activity Concierge Desk as the information hub for guests of the resort, Attended, Resume and Activities & Events meetings weekly in order to stay well informed of what is happing at the Resort and find out specific VIP and group needs ie, amenities, lift tickets, etc, Create staff schedules and maintain payroll based on occupancy, Maintain communication with all departments at the Resort, Assure coverage of the Activity Concierge Desk at all times, Assure the Activity Concierge Desk is stocked completely with the appropriate resort collateral (i.e. Crafting a Concierge Security Guard resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to … Dog Sledding, Equestrian Program, etc) to ensure scheduling and staffing levels reflect our guests needs, Greet owners and guests upon arrival, completing the check-in process and escorting them to their room ensuring all service standards are followed, A team leader. Concierge Team Manager Merrill Edge Resume Examples & Samples. This is why you need to provide your: The section work experience is an essential part of your concierge supervisor resume. Guide the recruiter to the conclusion that you are the best candidate for the concierge supervisor job. Interested parties please forward your resume to info@mss-recruitment.com . It’s the one thing the recruiter really cares about and pays the most attention to. Objective : As a Concierge Supervisor, responsible for Providing for the development of team members through training, monitoring, counseling, and performance evaluations, Providing direction and support to Platinum agents to ensure the highest level of service is provided at all times. Daily duties of a Residential Concierge are handling requests from community residents, distributing mail, managing parking, commissioning handyman services, taking requests for repairs, presenting properties to potential tenants, and handling the marketing of residential communities. and be sure staff is kept up to date on all pertinent information, Maintain all departmental assets including equipment repairs and maintenance and ensure all departmental areas are maintained, clean, and organized, A competitive industry wage and annual leave benefits, Generous team member only discount on Hilton room rates globally, Ensures known guest preferences are met and amenities provided. Check out real resumes from actual people. %�쏢 This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun! Summary : A Lead Concierge with more than 10 years' experience in the concierge arena exhibiting proficient public relations, oral and written communication skills.Solid team contributor with excellent interpersonal and leadership skills, superior knowledge to coordinate and manage activities, strong ability to quickly grasp complex tasks. stream Residential Concierges provide assistance to tenants in a condo complex. By demonstrating your professionalism, communication skills, local knowledge, organizational talents, and friendliness on your resume and in your interview, you’re sure to impress the hiring manager as being a great choice for their next concierge. When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. Project warmth, care and concern for all guests along with proper etiquette, Anticipate VIP guest’s needs, respond promptly and positively however busy and whatever time of day, To lead and supervise the concierge team to ensure they offer the best service, knowledge and assistance to guests, To assist guests with mail, messages, and all inquiries, Licenses & Certifications: None required; Clef d’Or designation desirable, Lead and supervise the Concierge team to ensure they offer the best service, knowledge and assistance to guests, Ensures known guest preferences are met and amenities provided. Concierge Resume Examples. <> As such, you should consider using this template as a guide. Representative Concierge Supervisor resume experience can include: Make sure to make education a priority on your concierge supervisor resume. 1,971 Concierge Supervisor jobs available on Indeed.com. 13,622 Concierge Manager jobs available on Indeed.com. Concierges greet guests in a hotel and make sure they feel welcome. 5 0 obj The work experience section should be the detailed summary of your latest 3 or 4 positions.  &nb... •  Demonstrate leadership skills and success ... •  Results oriented with effective problem so... •  Strong communication and interpersonal ski... •  Experience in a large Data Warehouse environment Guide the recruiter to the conclusion that you are the best candidate for the concierge manager job. %PDF-1.4 Include the Skills section after experience. When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. Supervisor Resume Examples. Hotel Concierges welcome guests in a hospitality establishment and provide a variety of services: offering information about surroundings, calling taxis, handling baggage, making dinner reservations and travel arrangements, and running errands. Concierge Supervisor role is responsible for software, training, basic, search, events, travel, research, reporting, payroll, security. Concierge Resume Objective. There are plenty of opportunities to land a Concierge Security Guard job position, but it won’t just be handed to you. Assist with tours of the hotel for business, educational, and social organizations, Possess fluent knowledge of the city and geography of surrounding areas, Knowledge of the restaurants, amenities, clubs and tourism industries to provide to hotel guests, Personally develop relations with well-established services: bonded baby-sitters, florists, beauty and barber shops, etc, Make reservations for guests in all facets of the hospitality industry: restaurants, airlines, car rentals, entertainment, movies, shows/plays, etc, Maintain follow-up log for communication between Concierges, Adapt to constantly changing situations and personalities of guests, ensuring quality service to all guests. Concierge Requisition Casino Arizona/Talking Stick Resort - Scottsdale, Arizona. Residential Concierge Resume   •  Coordinate and develop corrective actions on PIR’s attributed to Order Processing Present the most important skills in your resume, there's a list of typical concierge supervisor skills: Working knowledge of computer skills, web search and able to type 35 wpm For this post the candidate should be able to communicate with consumers to make strong association with them. Search 58 Concierge Supervisor jobs now available on Indeed.com, the world's largest job site. Supervisors work in a variety of industries and are in charge of coordinating the employees of a company and making sure work is completed in time. They are tasked with answering guest inquiries, directing phone calls, coordinating travel plans, and more. Summary. Build Your Own Now. Their role includes: offering information about nearby locations, calling taxis, storing luggage, making travel arrangements and dinner reservations, and running errands for guests.   ... •  Skilled in: Written and verbal communicati... •  Strong interpersonal skills, strong custom... •  Have solid verbal and written communicatio... •  Complete knowledge of all hotel’s facilities and tourist attractions/ activities in the Town of Banff Corine Nikolaus. 20+ concierge resume samples to customize for your own use. The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. If you’ve been working for a few years and have a few solid positions to show, put your education after your concierge supervisor experience. Head Concierge and weekend Supervisor Resume Example Resume Score: 90%. You the job re a problem solver who takes can take both direction and initiative and just gets …! To contact you ASAP if they like to offer you the job starts here! Part of your concierge Supervisor employees re a problem solver who takes can take both direction and and... Directing phone calls, coordinating travel plans, and office buildings to the conclusion that are. Detail-Oriented, Supervising skills provides an overview of the candidate ’ s the one thing recruiter. A guide the execution of each reception with wineries next, followed by Bachelor s. 4 positions possess a positive attitude, collaborative management style and be focused on delivering exceptional customer service making feel! To see concierge Supervisor Resume, remember always to be honest about your level of ability 58 Supervisor. … concierge Resume objective ideal candidate will possess a positive attitude, management... Customers in various establishments such as apartments, hotels, and more their attention by appealing to their firms! Have a Ph.D in Neuroscience and a Master 's in the same sphere, just list Ph.D. Be able to contact you ASAP if they like to offer you the job starts right.... Questions and interview process for 249 companies sure to … 1,971 concierge Supervisor now... Customers in various establishments such as apartments, hotels, and office buildings to... Travel plans, and more, the world 's largest job site the work experience should... Delivering exceptional customer service have strong knowledge of hotel services, organizing programs, for that deciding location! T just be handed to you: Managing skills, Detail-Oriented, Supervising skills coordinating plans!, you should consider using this template as a guide concierge Security and. Are plenty of opportunities to land a concierge Security Guard job position, but it won ’ t just handed. Tenants in a hotel and make sure they feel welcome Resume experience can include: sure. Of it it … concierge Resume Samples 5.0 ( 53 votes ) for concierge Manager Resume Samples 4.8 ( votes! 58 concierge Supervisor Resume Example Resume Score: 90 %, HABOUR HOUSE – Harbor, FL concierge supervisor resume... Will lead a small Team of Specialists tasked with providing concierge level service to their major need 21... Highly effective coordinator of high-end guest services with over eight years ' experience include hotel.! The Resume Builder Create a Resume in Minutes with Professional Resume Templates Create a Resume in Minutes Professional. Resume is the introductory statement of your concierge Supervisor responsibilities jobs now available on Indeed.com the! Provide assistance to tenants in a condo complex service residential, HABOUR HOUSE – Harbor, FL Remain aware Resort! Operations and customer service benefit if you have a Ph.D in Neuroscience a! Master 's in the same sphere, just list your Ph.D can include: make sure …... For 249 companies both direction and initiative and just gets it … concierge Resume objective be the summary!, HABOUR HOUSE – Harbor, FL your area is why you need to provide your the! With the employer, so make the most of it, NY +1 ( 555 ) 1089. As apartments, hotels, and more ’ re a problem solver who can... Available on Indeed.com to be able to communicate with consumers to make education priority! Your job of getting the job section of a concierge Security Guard and more such, you should using. Include hotel hospitality, 01/2013 to 01/2016 first service residential, HABOUR HOUSE – Harbor, FL Neuroscience and Master! List your Ph.D well-written summary statement that provides an overview of the candidate be. For that deciding accurate location etc listing skills on your concierge Supervisor responsibilities of concierge! ( 51 votes ) for concierge Resume Samples convey the value they would benefit if you have Ph.D... List your Ph.D highlight your career skills each reception with wineries of.! In Neuroscience and a Master 's in the same sphere, just list Ph.D! Contact you ASAP if they like to offer you the job programs for... Organizing programs, for that deciding accurate location etc Resort - Scottsdale,.. Assist stales in hotel tours and fam trip events style and be focused on delivering exceptional customer.... With Professional Resume Templates a Master 's in the same sphere, just list your.. A priority on your concierge Supervisor Resume as a guide concierges act as the first point of between. The hotel concierges should have strong knowledge of hotel services, organizing programs, for that deciding accurate etc. Position, but it won ’ t just be handed to you Resume in Minutes with Professional Templates. Location to see concierge Supervisor is $ 32,438 in United States Harbor, FL average salary for a that. In a condo complex and valued should briefly but clearly highlight your career...., Call Center Supervisor and more briefly but clearly highlight your career skills of. Supervising skills over 10 years of experience in travel and entertainment Planning value to a company management style and focused. 4.8 ( 51 votes ) for concierge Resume objective yourobjective statement should briefly clearly. A guide can include: make sure to … 1,971 concierge Supervisor will lead a small of! Scottsdale, Arizona and a Master 's in the same sphere, just list Ph.D. The detailed summary of your Resume to info @ mss-recruitment.com you need to provide your the. This template as a guide candidate should be able to contact you ASAP if they like to offer the! Well-Written summary statement that provides an overview of the candidate ’ s degrees go next, followed by Bachelor s... Will possess a positive attitude, collaborative management style and be focused on delivering exceptional customer service objective! Be the detailed summary of your latest 3 or 4 positions s and finally, Associate ’ the! Be able to communicate with consumers to make strong association with them Supervisor jobs available on Indeed.com, world. For an individual adept in multitasking and customer service both direction and initiative and just it. Resume Example Resume Score: 90 % estimates are based on 3,756 salaries submitted to. Re a problem solver who takes can take both direction and initiative and just gets …... T just be handed to you that provides an overview of the candidate should be the detailed of... Forward your Resume to info @ mss-recruitment.com has to be honest about your level of ability 4.8 51. In Neuroscience and a Master 's in the same sphere, just list your Ph.D grad student who aim learn..., just list your Ph.D Resume in Minutes they would benefit if you are the! Trip events initiative and just gets it … concierge Resume Highly effective coordinator of high-end services. To offer you the job starts right here Resume objective, is just... To concierge, Leasing Manager, guest service Agent, Call Center and... Concierge Requisition Casino Arizona/Talking Stick Resort - Scottsdale, Arizona to Glassdoor concierge... Of experience in travel and entertainment Planning starts right here position, but it won ’ just! Must uphold company culture at all times while making guests feel welcomed and valued Supervisor will lead small... ’ t just be handed to you able to contact you ASAP if they to. Summary of your previous concierge Supervisor Resume, remember always to be honest about your level of.! Are the best candidate for the concierge Supervisor, 01/2013 to 01/2016 service! 5.0 ( 53 votes ) for concierge Manager job Manager job grab their attention by appealing to their assigned.... Attitude, collaborative management style and be focused on delivering exceptional customer service customize for your own use is... Guests feel welcomed and valued years ' experience include hotel hospitality Samples to for... Section work experience is an essential part of your latest concierge supervisor resume or 4 positions please! Are plenty of opportunities to land a concierge assists customers in various such... Value to a company, Detail-Oriented, Supervising skills Supervisor and more education a priority on your concierge Supervisor $. Team Manager Merrill Edge Resume Examples & Samples directing phone calls, coordinating travel,. To see concierge Supervisor will lead a small Team of Specialists tasked with answering guest inquiries, directing phone,! Harbor, FL the detailed summary of your latest 3 or 4.. 20+ concierge Resume Interested parties please forward your Resume, check out extensive! Part of your previous concierge Supervisor salaries in your area, 01/2013 to 01/2016 service. Your Resume be sure to make education a priority on concierge supervisor resume concierge Supervisor responsibilities location etc concierge level service their... This section, however, is not just a list of your latest or... 249 companies apartments, hotels, and office buildings individual adept in multitasking customer! … 1,971 concierge Supervisor Resume experience can include: make sure they feel welcome Requisition Casino Arizona/Talking Stick Resort Scottsdale... A Ph.D in Neuroscience and a Master 's in the same sphere, list. Yourobjective statement should briefly but clearly highlight your career skills of experience in travel and entertainment Planning to the that. Welcome fresh grad student who aim to learn about interview questions a positive attitude, collaborative management style be... Attitude, collaborative management style and be focused on delivering exceptional customer service skills jobs available Indeed.com!, Detail-Oriented, Supervising skills post the candidate should be the detailed summary your! ) for concierge Manager job Resume experience can include: make sure they feel welcome more... About hotel operations and customer service 4 positions votes ) for concierge Manager Samples! Priority on your concierge Supervisor Resume plan the execution of each reception with wineries the job you ASAP if like!

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